Financial Aid Advisors are available via email, by phone (713-743-1010, option #5), and by virtual advising appointments (schedule via the Navigate app) to help you with questions about your financial aid process. If you do not have a Cougarnet account, you can call us to make an appointment. Students are assigned a Financial Aid advisor based on the first letter of their last name. Students may request assistance from their specific advisor, or from another advisor, by clicking on their Financial Aid Advisor's name to send an email.
Students with Cougarnet accounts may choose between two convenient methods of virtual advising for their financial aid questions: schedule an appointment in advance with a specific advisor or queue online for a drop-in advising session during specific hours.
Students can schedule an appointment in EAB Navigate, accessible via their AccessUH log-in page.
Spring 2021 Extended Virtual Drop-In Advising Hours
From January 11 to January 22, virtual drop-in advising will be available Mondays through Thursdays, 9 to 11:30 a.m. and 2 to 5:30 p.m., and Fridays, 9 to 11:30 a.m. and 2 to 4:30 p.m.
For drop-in advising, click on the blue button (Drop-In Online) during advising hours to join our queue. When a financial aid advisor is ready to assist you, you will receive an email with a link to join the meeting via Microsoft Teams. If you do not see the blue button to join the queue, we are at our capacity for drop-in appointments. You may wait until the queue allows for additional appointments or check back later.
Here is the list of our Financial Aid Advising Team and their last name cohorts:
|Moises Villalpando||Last Names: A-B|
|Gwendolyn Richmond||Last Names: C-E|
|Priciliano Fabian||Last Names: F-I|
|Norine Mattox||Last Names: J-M|
|Bethany Minchew||Last Names: N-Q|
|Shahriar Daram||Last Names: R-T|
|Carlos Gonzalez||Last Names: U-Z|
|Nia Rector||Satisfactory Academic Progress (SAP) Appeals|
|Scott Parker||All Optometry and Pharmacy Students|
|Carla Martinez||All Law Students|
|Karina Galvan||All MBA Students|
Representatives are also available to assist you on the phones Monday through Thursday from 8 a.m. – 5 p.m. and from 9 a.m. – 5 p.m. on Friday. Please feel free to call a financial aid representative at (713) 743-1010, option 5.