Welcome to the University of Houston

UH Delivery Services receives and delivers all of your incoming mail. We strive to provide the most efficient and effective mail service to residential students.

A designated Package Locker Bank for package distribution is located in each residence hall. All incoming packages that have tracking numbers will be delivered to the lockers and kept safe / secure until pickup. Packages in lockers are available for pickup at your convenience, 24 hours a day 7 days a week.

Miscellaneous Mail Tips/Information

• DO NOT MAIL CASH– Checks or U.S.P.S. money orders are recommended and should be mailed in secure protective envelopes.
• Cougar Card ID is required when picking up accountable items at the central sorting facility.
• Only the recipient can pick up their accountable items.
• Special arrangements must be made with UH Delivery Services to pick up large items weighing over 50 pounds. Email deliveryservices@uh.edu.
• Parcels will be returned to sender a week after you receive a 3rd email notification.

End of semester/Moving off campus

End of semester break, moving off campus or graduating? It is your responsibility to change your local address when you leave the residence hall.

Please contact newspaper and magazine vendors to update your address.  All mail, including first-class mail, will be returned to the U.S. Postal Service and marked “Return to Sender.”

Address Format for U.S.P.S. Student Mail

Student Name – This must be your FULL (first, middle, last) legal, or preferred name that is   recorded by housing
Community Abbreviation, Mail Box Number [ ]
Street Address
City, State and Zip Code (with the Zip +4)

Sample of Correct Student Address Format

This is the correct address format you should give out to receive your mail. Using information other than this format will delay the delivery of your mail.

Residential Communities Addresses

Accountable Mail

Accountable mail consists of any item containing a tracking number. Your signature is required for these items. This type of item can be from any of the following vendors:

• USPS– Express Mail, Delivery Confirmation, Signature Confirmation and/or Certified/Registered items
• UPS– Next Day Air, Second Day Air, Ground Service
• FedEx– Next Day Air, Second Day Air,
• FedEx Home, FedEx Ground
• DHL
• Amazon Prime

Accountable mail/packages can be picked up from the designated Parcel Locker Bank located at your residence hall.

An email is sent to your email account from UH Delivery Services when you receive any accountable mail. If you are expecting any trackable parcels or large items, you should check your email account on a daily basis on specific instructions how to pick up your items.

• You must be a current student resident in one of the UH residence halls to receive mail on campus.
• All incoming items must contain your full legal name and must match your Cougar ID card. For example, if a parcel is shipped to your campus address, addressed to John Smith, and your name is Alex Jones, UH Delivery will refuse the package and return it to the sender.