UH departments may request accommodations for specific pick up times and/or days based on their operational needs for the following circumstances:

• Bulk mailings/large mailings

• Heavy packages

• Time sensitive accountable/trackable mailings
  Email requests to deliveryservices@uh.edu with “Department Special Mail Handling Request” in the subject line.

Preparing Mail for Pickup

The departments are responsible for preparing and sorting their outgoing mail for pickup according to the following instructions:

Outgoing USPS  ("To Be Metered Mail")

• All mail must have a complete University of Houston return address which includes the department name and 5 digit zip code plus the 4 digit mail code add-on.

• Keep domestic and international mail in separate bundles.

• Prepare the following in separate bundles: post cards, letter size envelopes, large envelopes (flats) and "accountable" mail.

• Each bundle type must have a completed Department Mailing Card or DMC attached.

• Letter size envelopes can be sealed by the meter machine if the flaps are extended (open).

Outgoing UPS or DHL

• All mail must have a complete University of Houston return address which includes the department name and 5 digit zip code plus the 4 digit mail code add-on.

• Keep domestic and international mail in separate bundles.

• Each bundle type must have a completed Department Mailing Card or DMC attached and note the courier of choice- UPS.

Outgoing DHL (International)

All mail must have a complete University of Houston return address which includes the department name and 5 digit zip code plus the 4 digit mail code add-on. Please also include a phone number and email of the department.

• Please have the recipient’s phone number.

• Include a list of what items are inside the package or mail piece and the cost.

• Each bundle must have a completed Department Mailing card or DMC attached and note the courier of choice-DHL.

Outgoing FedEx

• All mail must have a complete University of Houston return address which includes the department name and 5 digit zip code plus the 4 digit mail code add-on.

• Keep domestic and international mail in separate bundles.

• Prepare the following in separate bundles: post cards, letter size envelopes, large envelopes (flats) and "accountable" mail.

• Labels and postage must be on all FedEx envelopes and packages prior to pick up, placing in the outbox next to the lockers or dropped off at the main mail office.

Note:

• Envelopes that are received with the flaps down and not sealed will be returned for "flapping" (the extending or opening of all envelope flaps) to the originator.

• Envelopes that are bulky (or more than 1/4" thick) must be sealed by the department as the mailing machine will not seal them properly and/or they will not be able to be run through the mailing machine.

• Never use staples to secure the opening of your mail piece, flaps or folded flyers.

• Personal stamped mail should be kept separate from mail "to be metered."