Travel Alternatives for Training and Conferencing

Training

Training alternatives include online and local area training centers.

Online Training

The University has a license for the SkillPort eLearning suite. Online courses, which are available to UH faculty, staff, and students, consist of over 3500 titles covering a wide variety of topics including:

The courses include pre and post assessments to help students verify and retain knowledge. Many of the courses meet prerequisites for professional certification, or can be used to maintain professional certifications. For more information, go to the University's eLearning webpage.

Campus Based Training

For more than 30 years, UH Continuing Education has contributed to organizational excellence through certificate programs, customized training and partnerships, and courses and conferences. Program offerings include:

For more information, go to the University's Continuing Education webpage.

Local Area Training Centers

Alphaware Training Centers - 4710 Bellaire Blvd, Suite 350, Bellaire, TX 77401

Alphaware has been serving the Houston area for over 10 years, offering project management and IT technical training, including certification in a number of areas:

For more information, contact Alphaware at 713-662-9768, or visit their website.

New Horizons Computing Learning Centers - 5555 San Felipe Road, Suite 1500, Houston, TX 77056

New Horizons is the world's largest independent IT training company, with over 300 centers in 60 countries. Over the past 25 years, New Horizons has delivered a full range of technology and business skills training, helping 25 million students reach their goals. New Horizons offers certifications in the following areas:

For more information, contact New Horizons at 713-552-1414, or visit their website.

The Resource Center for Customer Service Professionals - P.O. Box 401, Western Springs, IL 60558

The RCCSP is in their tenth year of offering comprehensive training, education, and certification solutions in the following areas:

For more information, contact the RCCSP at 708-246-0320, or visit their website.

Videoconferencing

Videoconferencing can take the place of travel in many instances; UH has extensive facilities and a wealth of experience supporting videoconferencing. The primary support providers are in University Information Technology. For more information about the use of videoconferencing, email Curtis Wilson (crwilson@uh.edu), or Philip Booth (pbooth@uh.edu).

Portable IT Videoconferencing and Locations

UIT supports three portable locations:

For more information on the portable locations, or the campus portable unit, contact Curtis Wilson (crwilson@uh.edu), or Philip Booth (pbooth@uh.edu).

Non-UIT Facilities

There are a number of other non-UIT serviced videoconferencing facilities, including portable systems, located on campus. For more information, refer to the appropriate points of contact listed below.

Off-Campus Facilities

The University of Houston also has facilities across the entire UH System:

Setting Up a Videoconference Center

UH organizations that would like to equip a conference room for videoconferencing should budget between $10,000 and $13,000. The equipment includes a Videoconferencing CODEC, Camera, Display(s) and other associated equipment.

Teleconferencing and Web Conferencing

For instances where video is not needed, teleconferencing can provide several functions for the University of Houston, from communicating with associates worldwide to assisting students with registration and financial aid.

Teleconferencing

UH currently has accounts for teleconferencing with 1-800 Conference (SBC) and with AT&T TeleConference. Both accounts offer domestic audio and web-based conferencing. The University of Houston account with AT&T TeleConference also provides Global Conferencing.

The Global Conference service provides Toll Free dial in numbers for 58 countries throughout the globe.

The Domestic service provides Toll Free dial in numbers for US participants and an alternate dial in number for participants outside of the US. When an international participant dials in on the alternate number they will be charged any international long distance fees associated with calling the US from their country.

Web Conferencing

The Web Conference service allows you to conduct presentations, collaborate on documents, and share your desktop. The ability to share desktops allows departments like Registration and Financial Aid to aid students in completing any necessary paperwork.

Conference Bridge

A conference bridge consists of dial in numbers (toll free and alternate) with an Access Code and Host Code. Each conference bridge can host up to 125 participants on a call or web conference. There's no limit to the number of conference bridges that can be established for the University of Houston. We can establish each department with their own conference bridge, allowing for easy tracking for billing back to the departments. Also, AT&T TeleConference can add an additional prompt requesting a billing id that can be any combination of numbers to identify a department or cost center.

The current rate for the reservation less toll free service is $0.13 per participant per minute. A conference bridge can be requested by calling UIT Communications Services at 743-1111.