WebCT - University of Houston

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WebCT Online Support Form

Please fill out the following information to assist the University of Houston Support Center Help Desk solve your problem. Or print it (PDF) and bring it to room 116 of PGH on the main campus.

Required fields are highlighted in red, but the more information you supply, the more quickly we will be able to solve your problem.

Please be sure to tell us the exact nature of your problem in the Problem Description at the bottom of this form.

Name:

First:
Middle:
Last:

Unique Identifier:

Please include at least one and preferably both your ISO/student ID.

WebCT User Name or PeopleSoft ID:

Contact Information:

Please include an email address and a phone number. The phone number will only be used as a last resort.

Home phone:

Work phone:

Email address:

Course Information:

Campus where you are registered:

Main

Victoria

Downtown

Clear Lake

Sugar Land

Cinco Ranch

WebCT ID:

Course Department & Number:

Section Number:

Instructor's Last Name:

Problem Information:

What WebCT feature are you having trouble with?

Course content	Assignments
Quiz	Email
Chat	Grades
Log on	Can't see courses
Audio	Video
Other:

What web browser are you using?

Internet Explorer

Firefox

Safari

Netscape Navigator

AOL

Other

What version is the web browser?

3.x

4.x

5.x

6.x

7.x

Other

Where are you connecting from?

School

Work

Home

Problem Description:

This is the most important part of this form. We need to know exactly what your problem is so we can fix it as quickly as possible.

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