UIT Alert: VPN Services

    Current Status

    ResolvedVPN Service is Operating Normally.

    Affected Services

    • VPN

    Event Updates

    DisruptedVPN Services Disrupted.
    July 16, 2015 , 2:50 PM
    It has been reported that a service affecting
    incident exists for the following services:

    VPN Services

    ITAC is coordinating with administrators and support staff who are currently
    working on the problem, and assessing the scope and impact.
    DisruptedUpdate : VPN Services Disrupted.
    July 16, 2015 , 3:55 PM

    A service affecting incident still exists for the following services:

    VPN Services

    ITAC, in coordination with administrators and support staff, has developed the following impact assessment:

    VPN services for internal UH customers is impacted. External VPN sessions are operational at this time.
    IssueUpdate #2 : VPN Services Disrupted.
    July 16, 2015 , 5:43 PM

    The VPN routers have been rebooted, and session activity appears to be normal at this time.

    The service will be monitored overnight for stability, and resolved in the morning when service stability is verified.

    ResolvedVPN Service is Operating Normally.
    July 17, 2015 , 12:00 PM

    The following affected services have returned to normal operations:

    VPN Service.