UIT Alert: Internet Service Disruption

    Current Status

    ResolvedUH Fortinet firewall

    Affected Services

    • Link to external Internet

    Event Updates

    DisruptedUH Fortinet firewall
    July 7, 2015 , 4:15 AM
    The incident with the firewall is reoccuring, and is impacting internet services for non-public IP ranges. UH and Vender support are continuing to investigate.
    DisruptedThere is a partial disruption of internet services.
    July 7, 2015 , 9:37 AM
    There is a partial disruption of internet services. The impact of the event is still under investigation. There is no ETR.
    DisruptedExternal service provider internet disruption
    July 7, 2015 , 10:15 AM
    One of our primary internet providers is experiencing a problem with a router in Dallas, which is resulting in the symptoms being experienced by UH customers. The service provider is working on possible solutions at this time.. There is currently no estimated time to resolution. An update will be provided as soon as additional information is received.
    ResolvedUH Fortinet firewall
    July 7, 2015 , 7:10 PM
    UH SME’s believe that the incident UH Fortinet Firewall has been resolved. The incident will remain open, and will continue to be monitored.