The incident with the firewall is reoccuring, and is impacting internet services for non-public IP ranges. UH and Vender support are continuing to investigate.
There is a partial disruption of internet services.
July 7, 2015
,
9:37 AM
There is a partial disruption of internet services. The impact of the event is still under investigation. There is no ETR.
External service provider internet disruption
July 7, 2015
,
10:15 AM
One of our primary internet providers is experiencing a problem with a router in Dallas, which is resulting in the symptoms being experienced by UH customers. The service provider is working on possible solutions at this time.. There is currently no estimated time to resolution. An update will be provided as soon as additional information is received.
UH Fortinet firewall
July 7, 2015
,
7:10 PM
UH SME’s believe that the incident UH Fortinet Firewall has been resolved. The incident will remain open, and will continue to be monitored.