Mobile Services (Modo)
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Description of Service: |
Administration of Modo Campus app, a Content Management System, that provides a platform to create and publish content to the University mobile |
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Business Owner: |
Lisa Holdeman (Modo) |
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UIT Service Manager: |
Jody Gillit |
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UHS Service? |
No |
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How To Request: |
365 form linked from web page:forms.office.com/Pages/ResponsePage.aspx?id=vboLF_CikEytSw6PDwxCWQZpQmn1ACxJt-qjH9QmPMFUNERYUTVQQ0RXNUdGS0JITzIxOFdCRkVBUSQlQCN0PWcu or uh.edu/marcom/requests/uh-go-feature-request/ |
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Minimum Service Level: |
99% |
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Maintenance Windows: |
Fridays, 5 a.m. - 8 a.m. CT, as needed (end user service interruption possible, but not typical); First Sunday of each month, 5 a.m. - 9 a.m. CT (intermittent admin service interruptions only) |
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Support (Tier 1): |
Modo: UH Go Support; uhgosupport@uh.edu |
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Support (Tier 2): |
Mobile Strategy Manager:Jody Gillit; jlgillit@cougarnet.uh.edu; 832-842-4737 |
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Support (Tier 3): |
Modo Labs Support (support@modolabs.com) |
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Charges (if applicable): |
Not Applicable |