Services and Requests

Web Services

A website is the most effective outreach and marketing tool available.

In this digital age, checking out a website is the first response when most people are interested in learning more about a subject or entity. We can help you create a web site that is helpful and efficient, brand guideline-compliant and user-friendly.

A website can help you tell your audience who you are, what you do, and where are you going. It will become the primary vehicle of communication with your students, faculty, and the community.

The Office of Communications can help you with the maintaince or creation of your website. 

The team supports the College’s website and all of the other sites under the College umbrella. All of the websites are hosted via the University of Houston’s content management system (CMS). We follow the University of Houston’s brand strategy, but we still strive to make your site representative of your department.

We ask that any requests are submitted via our email address: classws@uh.edu.

After submitting your request this is what you can expect:

  • Please be aware that our working hours are Monday – Friday: 8 am to 5 pm.
  • Any request received after 5pm M-T will be reviewed the next day. Any email received after 5pm Friday or during the weekend will be reviewed the next business day, and that will be your submission date.
  • Your submission will be reviewed by one of the team members – or in some cases by the executive director of communication. If more information is required, you will be contacted via email.
  • Our work queue is always changing and at times we can get to your request faster than others, but depending on the scope, complexity, and workflow you will be given a tentative completion date via email.
  • If for some unforeseen reason your request will not be completed by the tentative deadline, you will be contacted as soon as we know that we can’t meet the deadline. 

Other considerations

  • Due to the volume of requests, we ask that you be patient with the team. Our goal is to respond with tentative timelines as soon as possible, but if you haven’t received a response within 2 days after submitting your request please send us a reminder email.
  • Please be aware that you can lose your place in line. How? If you submit additional changes after filing your request, it will cause delays. It is best to submit the final version at the time of your request. If other items arise after submission, send a separate request, and expect a different deadline.
  • If you are not happy with the given timeline, please let us know the reasons as soon as possible. We will make every effort to accommodate your request but cannot guarantee a change.
  • Do not contact developers individually. If a team member is out of the office the whole team is aware of what is needed and will be able to assist you.

How to submit your request

  • If requesting an update to an existing website: 
    • Include the link (url) where the update is needed.  
    • Gather your content. 
    • Gather any appropriate permissions (Photo release, FERPA)  - Note: images obtained via a Google search are subject to copyright- make sure you obtain images from free sites or that you paid for the appropriate license.
    • If sending images, do not embed in a Word document - send each image/photo as a separate attachment. 
    • Email your request to classws@uh.edu
  • If requesting the creation of a new site  
    • Let us know the hierchy of the site. - does it belong under a specific entity? Example: My website should be part of the Department of English. 
    • If including images - please gather the appropriate permissions
    • Clearly specify the different sections of the website. We advise that you only have 6 tabs + giving on your navigation.  
    • Email your request to classws@uh.edu