Frequently Asked Questions

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• Complete Pre-Orientation Modules

  Incoming Freshman Students:

  1. Pre-Orientation
  2. New Student Orientation
  3. Freshman Orientation Advising

  The pre-orientation hold will be removed when you complete the Pre-Orientation Modules. If you are already registered for orientation, use the instructions to access and complete your Pre-Orientation Modules. Make sure you have pop-up blockers disabled:

  

  The New Student Orientation hold will be removed from a student’s account within 24 hours of completing the Self-Paced Online Orientation Modules through your AccessUH account.

  The New Student Orientation Advising hold will be removed at the discretion of your academic college. Specific advising information will be provided in the Pre-Orientation Modules and the academic college meeting of your orientation.

• Exemptions from Completing Orientation

  All incoming students to the University of Houston are required to attend an orientation session. However, if a student meets one of the criteria below, they will be exempt from completing orientation:

  1. Student has paid and attended a New Student Orientation within the last 12 months.
  2. Student will be non-degree seeking AND is not planning to transition to a degree seeking student.
  3. Student has been admitted as a post-baccalaureate student in the College of Education.

  Students who meet any of the above criteria can complete an exemption form. Staff will verify the exemption and, if criteria is met, remove both holds within 24 – 48 business hours. If exemption criteria is not met, the student will be notified within 24 – 48 business hours.

• Fee Deferment

  UH does not offer fee waivers for orientation, however, a fee deferment may be provided to students who demonstrate need for orientation. A fee deferment adds the $75 orientation fee to a student’s tuition and fee bill instead of requiring them to pay $75 prior to registering for orientation. To be eligible for a fee deferment, a student must meet BOTH of the following criteria. We reserve the right to deny a student’s request for a fee deferment without sufficient proof of need:

  1. 1. You have an Estimated Family Contribution (EFC) of $0-$2000 according to your on-file FAFSA or TASFA application. 
     2. You have an incoming PELL or TEXAS grant for the intended semester of enrollment.

  Payment is due by the tuition and fee bill deadline. Any student who attends orientation will be required to pay the orientation fee whether the fee was deferred or the student attended a previous orientation from another term. Additionally, the orientation fee payment is still required if the student does not enroll in the University after attending orientation. If payment is not made, a financial delinquency hold will be placed on the student’s account.

  If you meet the criteria listed above, you will automatically receive the option to defer your fee while registering for orientation.

• Orientation Fees and Refunds

  At the time of registration, orientation is $75. Payment for orientation is due before you can view and select an orientation date through your myUH portal. Follow the step-by-step instructions to register for orientation.

  All orientation fees are non-refundable.

• Additional Enrollment Resources

  Learn more information about payment options, financial aid and important enrollment details using the resources below.
  

  1. Course Drops and Withdrawals 
  2. Financial Aid Information 
  3. How to Delegate Access to Your Account
  4. How to Make a Credit Card Payment
  5. How to Make an Electronic Check Payment
  6. How to Upload a Document to Your Checklist
  7. Payment Plan Options