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Students: Please check this page regularly for updates from our Deans' Office. And note button on the right for the latest information from the University of Houston on COVID-19.

April 22, 2020

Students of Hilton College,

As the last week of classes approaches, we just want to thank you for your resilience and determination during these stressful times. We know that this is not the semester you had planned, but we applaud you for your understanding and patience as we worked through this together.

Upcoming Workshop: Eric’s Club is proud to present a program designed for students of all levels. The goal of this panel discussion – Job Hunting During a Pandemic – is to provide you with an insight into various segments of our industry to better prepare you for the realities of the hospitality job market. The virtual workshop takes place on Monday, April 27 from 1 p.m. to 2 p.m.

Panelists include:

  • Charles D. Dorn (’80), Managing Director, The Dorn Group, Ltd.
  • Adele Gutman (’84), VP of Sales & Marketing Revenue, The Liberty Collection
  • Mary Beth Moehring (’80), Retired VP of Enterprise Program Management, SYSCO Corp.
  • Brad Schreiber (’80), President & Managing Partner, Ashton Gardens
  • Panel ModeratorRobert D. Cowan (’76), Retired Area Managing Director & GM, Omni Hotels & Resorts

Please contact Gloria Ratliff at gsum@central.uh.edu to RSVP by Thursday, April 23.

Advising: The University of Houston is waiving all mandatory fees for students who enroll in at least six credit hours over the Summer 2020 semester. Fees that fall into this category are the Extended Access fee, Recreation and Wellness Center fee, Student Services fee and the UC fee. All other fees – including miscellaneous fees, optional fees, international student fees and tuition – still apply. 

A detailed explanation of all fees can be found here:

If you are graduating this spring, summer or fall, PLEASE REMEMBER to apply for graduation via your Access.UH page if you have not done so already. 

Graduate School Anyone?  If you’ve ever thought about pursuing your master’s degree, now is a great time to consider our 4+1degree program. SEE GRAPHIC BELOW for details on getting started!

As we continue to practice social distancing, we look forward to staying connected with you via email or virtually if needed. And we encourage you to stay connected with the College on social media. We wish you the best of luck as you approach your finals.

Continue to take care of yourselves and your loved ones,

Dean Dennis Reynolds
Dr. Ki-Joon Back, Associate Dean of Research & Graduate Studies
Dr. Mary Dawson, Associate Dean of Academic Affairs

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April 15, 2020
 

Students of Hilton College,

We hope that you and your families stay safe and well as we continue to shelter in place. 

Counseling: CAPS is excited to announce that they have officially launched a new virtual workshop series called Coogs Conquer COVID, or C3. The C3 workshops have been designed to provide helpful tips and a discussion space around the range of emotions and challenges we are facing during this time, including anxiety, social isolation, grief and relationship conflict. Please consider participating. Offered daily, these workshops are free to attend. For more information, the full schedule, and Zoom links, as well as a host of other helpful resources, click here.

Career Development: As you are approaching the final stretch, this time may be bittersweet, a huge relief, or a wide range of mixed emotions – all of which are quite normal. You may also be thinking more about your next steps and deciding where to start. If you follow us on Facebook or Instagram@hiltoncollegecareerfair, you’ll see companies are still hiring. And, of course, Ashley/ admills3@uh.edu and Gloria/ gsum@uh.edu are here to help you present your best self!

We understand that many of you might be concerned about enrolling in Professional Development or Practicum 2 since they require industry work hours. Please know that our office – as well as the professors for these courses – are here to help! You will still be able to complete these courses in the Summer or Fall semesters.

Advising: Open enrollment for the Summer 2020 and Fall 2020 semesters is now open for all current Hilton College students. If you have not yet enrolled, please do so as soon as possible because courses are beginning to fill up. If you need assistance with enrollment, please contact your academic advisor.

Consider enrolling in summer courses: The University is waiving all mandatory fees – Extended Access, Recreation and Wellness Center, Student Services and UC fees – for students who enroll in at least six credit hours over the Summer 2020 semester. With all UH summer classes taught in an online format, it is the perfect opportunity to get ahead in your degree completion and save money at the same time!

Please know that all of our faculty and staff at Hilton College are committed to your success, and don’t hesitate to contact any of us to assist you in any way!

Continue to take care of yourselves and your loved ones,

Dean Dennis Reynolds
Dr. Ki-Joon Back, Associate Dean for Research & Graduate Studies
Dr. Mary Dawson, Associate Dean for Academic Affairs

 

April 8, 2020

Students of Hilton College,

We hope this message finds you safe and well as you continue to work toward achieving your academic degree. Here is another College update – and we want you to know that we are thinking about all of you!

Enrolling in Summer and Fall Courses: Enrollment is currently happening for the Summer and Fall courses. All summer courses will be offered online and there is a wide variety available for you to choose from. If you have any questions or a section is full, please contact an academic advisor.

Consider Graduate School: If you are looking to elevate your potential and dive into your research interests, invest in yourself by joining the Hilton College's Master of Science in Hospitality Management program. In this program, you'll have the opportunity to sharpen your skills in business and management, as well as to fine-tune your area of specialization within the hospitality industry through the completion of a thesis or a professional paper. Scholarships, graduate assistantships and various methods of financial assistance are available to help you expand your education and increase your marketability to hospitality employers worldwide!  Please contact Anthony Tello, 713-743-3854/ artello@uh.edu

Career Development: No time like the present to update your resume! It is a competitive job market out there and you don't want to miss out on a job or internship because your resume wasn't ready. Also if you are still looking for an elective class, please consider taking the Career Fair Management class in Fall 2020. In addition to managing an event like Career Fair, you'll also have an opportunity to navigate through some new job market trends. Please email hrmcareers@uh.edu, if you are interested. And make sure to follow us on Facebook or Instagram @hiltoncollegecareerfair to receive the latest job or internship opportunities. Ashley/ admills@uh.edu and Gloria/ gsum@uh.edu are here to assist you with all your career needs. Please don't hesitate to reach out. 

Upcoming Exams: Shortly, you will most likely be taking exams online. Please read through the instructions on best practices when taking an exam in blackboard: https://www.uh.edu/blackboard/downloads/Testing_Best_Practices_for_Students_in_Learn.pdf

New Member of Hilton College: Corey Stone joined the College on April 1 as our new director of Student Success. He will be overseeing recruitment, undergraduate academic advising and career development. This position was created so that we could serve all of your academic needs and contribute even more to your success. An email will be coming out later this week from Corey to all of you.

We encourage all of you to continue through this uncertain time with hope and a commitment to keep pursuing your academic endeavors. Please know that we are here for you as we all look to the promise of a successful future.

Please continue to take care of yourselves and your loved ones,

Dean Dennis Reynolds
Dr. Ki-Joon Back,
Associate Dean for Research & Graduate Studies
Dr. Mary Dawson, Associate Dean for Academic Affairs

 

March 31, 2020

Students of Hilton College,

All of the faculty and staff at the College miss seeing your smiling, inquisitive faces. We trust that all of you are managing your online courses. If it is not going well, please reach out to your professors – they are ready and willing to assist all of you to be successful in your classes.

Interim Grade Policy: As you are most likely aware, the Provost and faculty of the University of Houston have implemented an interim grading policy for this semester. A student can elect to receive a S (Satisfactory) or NCR (No Credit Reported COVID 19) rather than a letter grade. You will receive your letter grades no later than May 11 and then you will have until May 18 to elect the alternative option (S or NCR) rather than a letter grade. Further information is posted on these links:

https://uh.edu/provost/policies-resources/student/interim-graduate-grade-policy/index

https://uh.edu/provost/policies-resources/student/interim-undergraduate-grade-policy/index

If you have any further questions about this, we highly encourage you to speak with an academic advisor.

Potential Jobs: We realize that many of you have been struggling with this unforeseen impact to our industry. Please know that Gloria Ratliff and Ashley Mills are doing everything that they can to assist in you in finding employment. Please continue to check List Serv and follow us on Facebook and Instagram @hiltoncollegecareerfair.  You can also reach out directly to them, if you have any questions or need any assistance. Gloria gsum@uh.edu | 713-743-9306 and Ashley admills3@uh.edu | 713-743-0149

Unemployment Benefits: Students who lose full- or part-time jobs and file for unemployment insurance will receive $600 per week from the federal government for up to four months in addition to a maximum benefit of $521 per week from the state of Texas. If you have lost you job, we encourage you to file for unemployment insurance through the Texas Workforce Commission.

Enrollment in Summer and Fall Courses: Just a friendly reminder that enrollment is quickly approaching. Your enrollment date can be viewed via your Access.uh page under the Student Services tab (right side of page). Please contact an advisor if you have questions regarding enrollment or about specific courses.

Technology Resources: The Federal Communications Commission has released an agreement stating that providers will waive late fees, not cut off service for lack of payment, and open hotspots.

Comcast - Comcast is offering an internet essentials package for free. To sign up for a free internet essentials package for 60 days, applicants can visit www.internetessentials.com. The accessible website also includes the option to video chat with customer service agents. Or call 1-855-846-8376. 

Spectrum - Spectrum is offering free internet access for students. Spectrum is offering free internet for 60 days to households with K-12 or college students who don’t already have a Spectrum subscription. To enroll, call 1-844-488-8395.

Charter - Charter is offering free internet for 2 months.

AT&T - AT&T COVID-19 response. AT&T will offer open hotspots, unlimited data to existing customers, and $10/month plans to low-income families. 

Sprint - Sprint is following the FCC agreement, providing unlimited data to existing customers, and will allow all handsets to enable hotspots for 60 days at no extra charge.

T-Mobile - T-Mobile is following the FCC agreement, plus unlimited data to existing customers. Coming soon, T-Mobile will also allow all handsets to enable hotspots for 60 days at no extra charge.

Although we are distant at this time, please know that we care about your success. We are committed to delivering the highest quality instruction and support to you. Please continue to check social media and the College’s website for further updates.

And please, continue to take care of yourselves and your loved ones,

Dean Dennis Reynolds
Dr. Ki-Joon Back, Associate Dean for Research & Graduate Studies
Dr. Mary Dawson, Associate Dean for Academic Affairs

 

March 24, 2020

Students of Hilton College,

As classes have resumed, we expect that you may be feeling a mix of emotions right now given these uncertain times, especially if you have not taken online course before. Despite the stress, please know that our faculty and staff are here for you. If you find yourself having trouble keeping up, etc., please reach out to your professors as quickly as possible. Because a Stay Home - Work Place Order has been issued for Harris Country, the campus/college is closed until at least April 3. However, we are all here for you.

Career Development: We recognize that times are changing, but hospitality is still hiring. But the parameters and industry may not have been what you expected. Don’t wait for things to calm down! Take this time to update your resume and LinkedIn profile. We are in this together and we are here to help you get through this! Please continue to check ListServ and follow us on Facebook and Instagram @hiltoncollegecareerfair.

You can also reach out directly to Career Development if you have any questions or need any assistance. Gloria Ratliff gsum@uh.edu | 713-743-9306 and Ashley Mills: admills3@uh.edu | 713-743-0149

Undergraduate Advising: The Hilton College Office of Undergraduate Academic Services will continue to offer academic advising remotely via email and phone. Our advisors will call students with existing appointments at the time of their regularly scheduled appointments. Although there will be no face-to-face academic advising, all services will be available via phone or email during our regular business hours of 8 a.m. to 5 p.m, Monday - Friday. Hopefully you will not need this but just in case, the drop deadline (dropping a course with a “W”) has been moved to April 10. Please speak with an advisor or your professor prior to dropping at this point in the semester.

Graduate Advising: MS students - Please set up a time with Anthony Tello for fall advising during these three weeks.  artello@uh.edu | 713-743-3854

Online Courses: As the University turns to a virtual classroom model, many students have expressed concerns regarding success strategies in online classes. Remember, online classes are still classes. They have readings, discussions, assignments and tests just like a face-to-face class. A little more self-discipline is required but overall, anyone can be successful in online learning. We have included some tips on how to be a successful online learner below.

  • Treat online and on-campus classes the same
    • Treat an online class the same way as an on-campus course.
    • Be prepared.
    • Your professors will have work you’ll do on your own time, as well as live, real-time lectures or discussions.
    • Be sure to dedicate the time necessary to do work on your own time.
  • Stay engaged – It might feel more challenging right now, but our goal is for students to stay connected and engaged with the campus, their classmates, advisors and faculty. 
    • Collaborate in online course discussions to better grasp the course materials and connect with classmates.
    • Set up a Google Hangout to have group discussions. 
    • Request a virtual meeting with your professor if you have questions about the material.
    • Reach out to your professor if you are falling behind with the online coursework for any reason. It’s better to get the help you need as early as possible.
  • Time Management
    • Plan ahead. Use a day planner or Google calendar to keep track of deadlines and assignments.
    • Create a daily and/or weekly schedule that includes online class time and study time.
    • Set a timer. Using a timer or phone alarm for 25-40 minutes allows you to work uninterrupted for a scheduled period of time and will help you stay on track.
    • Review each course syllabus to ensure you stay on top of upcoming tests and quizzes.
  • Practice mental wellness and avoid burnout
    • Take short 5-15 minute breaks after working on the computer for 25-40 minutes.
    • Move around and stretch.
    • Relax in ways that de-stress. Get a good night’s sleep, 7-8 hours, every day.
  • Stay focused and eliminate distractions to help you meet deadlines and avoid procrastination.
    • Once again, set time aside each week as class time and study time.
    • Don’t let Netflix, Amazon shopping or YouTube distract you from meeting course deadlines.
    • Figure out what strategy works best for you.
  • Academic Advising
    • Reach out to your advisor for guidance and support.
    • Advisors are available via email, phone and Zoom. 
  • Educational Environment
    • Wherever you choose to study, organize your space to help you focus on your studies and ensure reliable high-speed internet as best you can.
    • Earphones may be helpful if your professor posts a required course video to watch.

We may be distant at this time, but we are still connected and care about your success. The College is committed to delivering the highest quality instruction and support to you. Please continue to check social media and the College website for further updates.

Take care of yourselves and your loved ones,

Dean Dennis Reynolds
Dr. Ki-Joon Back, Associate Dean for Research & Graduate Studies
Dr. Mary Dawson, Associate Dean for Academic Affairs

 

March 17, 2020

A Message to all Hilton College students from the Deans' Office

Dear Students,

We are hopeful that all of you are doing well during this challenging, uncertain time. We realize that many of you are anxious about what is going on in the world, your health, the health of loved ones, possible job loss, and taking online courses. Our faculty are busy working on each of their courses and will be contacting you by Friday, March 20 at the very latest. You can also check for updates via Blackboard. As we continue to learn more about the spread of COVID-19 (Coronavirus), we know there might be questions related to your success. We are closely monitoring the situation and following the lead of University of Houston officials in regards to a response. This is a very fluid situation and things may change rapidly, but we wanted to touch base and update all of you on a few items. 

1)  Classes: Several of the faculty are planning to hold class synchronously during your scheduled class times. This will allow for lecture and discussion. Please check Blackboard and your email to best understand the expectations for many of your classes. In a few cases, professors may video classes and make them available online.

2)  Undergraduate Advising: There will not be face-to-face academic advising; however, all services will be available via phone or email during our regular business hours of 8 a.m. to 5 p.m., Monday - Friday. The possibility of future face-to-face appointments will be reassessed on March 30.  For students needing appointments, advisors will be posting availability for online appointments within the coming week as advisors make the transition to a virtual office. For General Petitions and other paperwork, students may scan a copy and email it to their advisor. The General Petition form is available at: https://uh.edu/academics/forms.

Advisor contact information is as follows: Dawn Deurell - 713.743.0465 / dadeurell@uh.edu; Caitlin Campbell - 713.743.7293 / cscampbell2@uh.edu; Jeremy L. Dafoe - 713.743.3740 / jdafoe@uh.edu; Tara Soma - 713.743.6159 / tsoma@uh.edu

3) Graduate Advising: Same as undergraduate student advising - there will be no face-to-face advising. All services will be available via email or phone during the regular business hours of 8 a.m. to 5 p.m., Monday – Friday or by appointment. For graduate students (including 4+1 students) needing appointments, please contact Anthony Tello (4+1, MS and Ph.D. students)  artello@uh.edu / 713.743.3854; Maggie Padilla (Executive MHM) mmpadilla@uh.edu / 713.743.1693; Jennifer Glickman (international programs and MS in Global Hospitality Business) jglickman@uh.edu / 713.743.4790.

4)  Career Development: Many of your workplaces have also been greatly impacted and as such you may be concerned about your current employment, internship or post-graduation job offers. At this time, the Hilton College Career Development Office remains open virtually Monday through Friday from 8 a.m. to 5 p.m. We will provide you with a full lineup of Virtual Career Services on Cougar Pathway. Career Counseling Appointments can be scheduled on Hire Hilton College and we can conduct an appointment via phone or virtually using zoom. If you have any questions or need assistance, reach out to Gloria Ratliff gsum@uh.edu /713-743-9306 and Ashley Mills admills3@uh.edu /713-743-0149.

5)  Library and Computer Labs: Beginning Monday, March 23, the Massad Library and adjoining computer lab will be open from 8:30 a.m. to 5 p.m. Monday-Friday for HRM students only. At this time, we are choosing to open these facilities only to our students. This discretion is to ensure that our resources are available for our students first and foremost. The Library and the green computer lab are the only areas that students will be allowed to use to reduce the need for cleaning and disinfecting of other areas. Our team is trained in the CDC recommended procedures and will adhere to them. We cannot allow use of the books on reserve by students during this time as there is not a CDC recommended way to clean books to ensure no contamination.

Please know that your health and safety are of utmost importance to us. While the coming days, weeks, or months may be difficult, we’ll be flexible and get through it together as a College.

Dean Dennis Reynolds
Dr. Ki-Joon Back, Associate Dean for Research & Graduate Studies
Dr. Mary Dawson, Associate Dean for Academic Affairs