Student Health Insurance - University of Houston
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Student Health Insurance

The Student Health Insurance Plan, underwritten by United Healthcare (StudentResources) is endorsed by and designed especially for the University of Houston System.

Academic HealthPlans is the insurance administrator for the UHS endorsed Student Health Insurance Plan. Benefits and enrollment information is available at www.uh.myahpcare.com.

Students enrolled in the Student Health Insurance Plan are responsible only for payment of any applicable co-pays and ineligible expenses when services are rendered at the Student Health Center or Campus Pharmacy.  

The Student Health Center and Campus Pharmacy will bill the insurance company for any eligible expenses for services rendered at the University’s Student Health Center and Campus Pharmacy.  The insurance company will process claims per the terms of the Student Health Insurance Plan and pay the Student Health Center or Campus Pharmacy directly for approved claims.  The remaining balance of billed charges will be transferred to the student’s university financial account.

Services obtained outside the Student Health Center are subject to deductibles and co-insurance requirements for eligible expenses, and all other policy provisions/limitations.

Students enrolled in the UH endorsed Student Health Insurance Plan are required to read and understand the policy’s coverage, exclusions and limitations. This information can be found in the plan’s brochure.


Insurance Contact Information

Academic HealthPlans Customer Service
Questions about the Student Health Insurance Plan: Enrollment, Coverage, Waivers, etc.
1-855-824-9683
uh.myahpcare.com
support@ahpcare.com

United Healthcare Student Resources
Questions about the Student Health Insurance Plan: Benefits, Claims, ID Cards and Find a Provider.

Provider Search

1-800-767-0700
customerservice@uhcsr.com

Voluntary Enrollment


Undergraduate students attending the University of Houston who are enrolled in 6 or more credit hours (3 for summer sessions) are eligible to enroll for coverage in the UH endorsed Student Health Insurance Plan within the posted open enrollment time period.

Graduate students attending the University of Houston who are enrolled in 3 or more credit hours are eligible to enroll for coverage in the UH endorsed Student Health Insurance Plan within the posted open enrollment time period.

Eligible domestic or voluntary international students may enroll directly through Academic Health Plans during the Open Enrollment Period each semester.


Voluntary Dependent Only Plan

Dependent coverage cannot be added to the Student Health Insurance Plan. ​

Voluntary Dependent Only Plan is available for purchase only for the coverage period that matches the student's existing coverage.

Contact Academic HealthPlans for more information.


International Students

International students with “F” or “J” visa status are required to be covered under the UHS Student Health Insurance Plan or have equivalent health insurance coverage, regardless of the number of credit hours taken.

International Student Health Insurance Requirements


Health Insurance Notification Hold

All international students, regardless of their visa status, are required to read and acknowledge the University of Houston International Student Health Insurance Requirement each semester.

A HOLD is placed on your university account until you complete this acknowledgment. The university identified you as an international student at the time the Health Insurance Notification hold was placed. A change in your international status does not automatically remove the hold. The hold cannot be manually reversed.

Acknowledgment of Health Insurance Notification Instructions


How To Obtain Insurance ID Card

Once your enrollment in the Student Health Insurance Plan has been activated and processed (approximately 5 business days after activation), you will receive an email with your ID card and further instructions from United Healthcare – Student Resources. You can also go to uhcsr.com and select Create My Account.

Once registered, you can access your plan materials, view coverage information, check claims status, submit online forms, locate a provider and/or pharmacy (if applicable) and learn about your ancillary benefits. You can also find information about your 1095-B tax form.

Mandatory Enrollment (International Students with F or J Visa): You'll need your University Email Address and School Assigned ID to create your account.

Voluntary Enrollment: You will use the email address submitted during your enrollment in the Student Health Insurance Plan and School Assigned ID to create your account.


Health Insurance Information for Recent Graduates

Students enrolled in the Student Health Insurance Plan who have graduated are eligible to continue their existing medical coverage.

HealthCare.gov


Continuation of Coverage

Students enrolled in the University of Houston System (UH) Student Health Insurance Plan are eligible for CONTINUATION OF COVERAGE. Continuation of Coverage is only available to Insured Students no longer eligible for coverage under the UH Student Health Insurance Plan. Contact Academic HealthPlans Customer Service at 1-855-824-9683 or online at My AHP Care for more information.


Letter of Creditable Coverage

A letter (or certificate) of Creditable Coverage is a document provided by the insurance carrier that includes the insured member’s name and the coverage effective/cancelation dates.

Students enrolled in the UHS endorsed Student Health Insurance Plan (SHIP) may request this letter directly from Academic HealthPlans. Requests should be sent via email to support@ahpcare.com and include the member’s full name and university ID number.

The University of Houston is unable to provide this document.

Questions: Contact Academic HealthPlans Customer Service at 1-855-824-9683 or support@ahpcare.com


Insurance Tips

Students enrolled in the UH endorsed Student Health Insurance Plan are required to read and understand the policy’s coverage, exclusions and limitations. This information can be found in the plan’s brochure.

  • Carry your insurance card at all times. The information on your insurance card will be needed in the event you have a medical emergency or use an outside provider.
  • Know your after-hours and emergency options before you need it.
  • Keep a copy of all documentation for claim submission. You will need to submit a copy of the referral (if applicable) and all documentation with your referral.
  • Contact the Insurance Administrator, Academic HealthPlans, with any questions about enrollment, coverage, waivers and address changes.

Contact the insurance carrier, United Healthcare-Student Resources with questions about your benefits, claims, ID Cards or finding a provider. The contact information is listed on your insurance card and online