COVID-19 Diagnosis / Symptoms Protocols - University of Houston
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Employee and Supervisor

If an employee has tested positive or been diagnosed with COVID-19 or exhibits any Coronavirus Symptoms (other than symptoms related to a pre-existing medical condition or a medical diagnosis unrelated to COVID-19), the following steps should be taken by the employee and their supervisor:

Employee Steps

 If you have COVID-19 symptoms, but do NOT have a positive test or a diagnosis:

If you receive a positive test result or are diagnosed with COVID-19 (regardless whether you have symptoms), you should:

  • If at work, go home immediately and avoid coming into close contact with anyone
  • Contact your supervisor as soon as possible to notify them
  • Complete the form Reporting COVID-19 Diagnosis/Symptoms to report your positive test result or diagnosis
  • Consult your health care provider (If you are a BCBSTX HealthSelect participant, telehealth virtual visits are available to you at no cost)
  • Stay home (except to seek medical care)
  • Follow the Self-Quarantine/Isolation protocols
  • Do not return to campus until written approval is received. See Completion of Self-Quarantine/Isolation.
  • Cooperate with contact tracers to provide information regarding others with whom you have had close contact

Supervisor Steps

If the employee has COVID-19 symptoms, but does NOT have a positive test or a diagnosis:

  • If the employee is at work when you are notified, make sure the employee is separated from others and immediately sent home
  • If the employee is at home, advise them to stay at home and follow the employee protocols above
  • Advise the employee to complete the “Reporting COVID-19 Diagnosis/Symptoms” form. (Notification will be made to the COVID-19 Response Coordinator by way of the completed form) and inform them that they will need to submit a Request to Return to Campus form and be approved before they can return to campus as detailed in Completion of Self-Quarantine/Isolation.
  • If the employee later notifies you that they have undergone a test for COVID-19 and received a positive result, advise them to resubmit the form Reporting COVID-19 Diagnosis/Symptoms to report this positive test result and you should notify the COVID-19 Response Coordinator of this development
  • If you or any of your employees have questions, you may direct them to the COVID-19 Response Coordinator at covid19coordinator@uh.edu

If the employee has tested positive or been diagnosed with COVID-19, the supervisor should:

  • If the employee is at work when you are notified, make sure the employee is separated from others and immediately sent home
  • If the employee is at home, advise the employee to stay home and follow the employee protocols above for their situation; also, find out when the employee was last at work
  • Advise the employee to complete the “Reporting COVID-19 Diagnosis/Symptoms” form
  • Notify the COVID-19 Response Coordinator and provide information regarding when the employee was last on campus
  • Notify Facilities (FIX-IT) to clean/disinfect the employee’s work area [Note: CDC guidance advises that cleaning/disinfecting should not begin for 24 hours from employee’s presence; If the infected individual has not been present for 7 days or more, additional cleaning and disinfection is not necessary besides increased routine cleaning and disinfecting of all high-touch surfaces already in place.]
  • Close off areas used by the infected employee, including common areas
  • Advise co-workers of a potential exposure (but do not identify the employee by name) and that contact tracers will work with the individual who tested positive to identify close contacts and notify them if they need to self-quarantine. Further advise that they do not need to take any specific action unless notified, but they should continue to monitor their health for the presence of any Coronavirus Symptoms and follow the Prevention and Workplace Prevention practices.
  • In unique situations when it is clear that certain co-workers have been potentially exposed as a result of close contact for a prolonged period of time with the affected employee (as described in Potential Exposure to Coronavirus), the supervisor may send those co-workers home and instruct them to complete the Reporting Potential COVID-19 Exposure form and to follow the Self-Quarantine/Isolation protocols.
  • Inform them that they will need to submit a Request to Return to Campus form and be approved before they can return to campus as detailed in Completion of Self-Quarantine/Isolation
  • If you or any of your employees have questions, you may direct them to the COVID-19 Response Coordinator at covid19coordinator@uh.edu

UH Students

Protocols for a Student with COVID-19 Diagnosis/Symptoms

If a student has tested positive or been diagnosed with COVID-19, or exhibits any Coronavirus Symptoms (other than symptoms related to a pre-existing medical condition or a medical diagnosis unrelated to COVID-19), the following steps should be taken. These steps are necessary in order to protect the safety and wellbeing of all University community members and especially those residents staying on campus.

For Students Living on Campus

  • Avoid coming into close contact with anyone
  • Complete the form Reporting COVID-19 Diagnosis/Symptoms
  • Contact Student Health Center or your health care provider for diagnosis, treatment and/or testing, as necessary

If Exhibiting Symptoms, but have not Tested Positive or Diagnosed with COVID-19:

  • Follow CDC Guidance – What to Do If I’m Sick
  • Follow the Self-Quarantine protocols
  • If you choose to remain on campus, you must remain in your room/apartment with the door closed Guests are not permitted. Residents may only leave their room to seek medical care and/or in the event of a building emergency. If separate space is needed, contact the Desk Assistant (DA) for assistance.
  • Continue to monitor your symptoms and seek medical advice from Student Health Center or your health care provider for diagnosis, treatment and/or testing, as necessary
  • If you later get tested and receive a positive test result, resubmit the form Reporting COVID-19 Diagnosis/Symptoms and notify your Desk Assistant (DA) or if unavailable contact your Residence Advisor (RA) via phone call or text. If your DA/RA is unavailable, contact your Residence Life Coordinator (RLC). (See below for more information.)
  • Do not return to class in person or participate in on-campus activities until written approval is received. See Completion of Self-Quarantine
  • If your illness impacts your ability to perform school work, contact your instructors or the Center for Students with Disabilities

If Tested Positive or Diagnosed with COVID-19:

  • Notify your Desk Assistant (DA) or Residence Advisor (RA) via phone call or text. If your DA/RA is unavailable, contact your Residence Life Coordinator (RLC). Outside of business hours, call the DA for your residence hall:
    • Bayou Oaks: 713-743-9594
    • University Lofts: 832-842-5638
    • Cougar Place: 713-743-6994
    • Cougar Village 1: 832-842-6020
    • Cougar Village 2: 713-743-6432
    • Moody Towers North: 713-743-6057
    • Moody Towers South: 713-743-6056

*Please provide the following information in your communication: your first and last name, student ID number, room and bed space booking number, best estimate of the time of exposure/ date and time of positive COVID-19 test result.

  • If you are currently on campus, it is strongly recommended that you return home or seek off-campus housing in the event of COVID-19 related self-quarantine or isolation. This will assist in maintaining the health and wellbeing of all residents living on campus.
  • If you choose to stay on campus for self-quarantine or isolation, you may be required to move to a designated space on campus for a length of time depending on CDC guidelines.
    • For safety purposes, residents will need to arrange for the transportation of their own belongings.
    • Services will be limited if you choose to stay on campus as you self-quarantine or isolate.
    • Student Housing and Residential Life (SHRL) staff will help coordinate services for you such as dining, mail/package delivery and garbage disposal. SHRL will provide instructions on hand washing closing as utilizing communal laundry units is not permitted while under self-quarantine or isolation.
    • Guests are not permitted. Residents may only leave their room to seek medical care and/or in the event of a building emergency
  • Follow CDC Guidance – What to Do If I’m Sick
  • Follow the Self-Quarantine protocols
  • Do not return to class in person or participate in on-campus activities until written approval is received. See Completion of Self-Quarantine
  • If contacted by contact tracers, please cooperate to provide information regarding others with whom you have had close contact
  • If your illness impacts your ability to perform school work, contact your instructors or the Center for Students with Disabilities

For Students Living Off Campus

  • If on campus when symptoms begin or when you suspect or learn of a diagnosis of COVID-19, go home immediately and avoid coming into close contact with anyone
  • Complete the form Reporting COVID-19 Diagnosis/Symptoms
  • Contact Student Health Center or your health care provider for diagnosis, treatment and/or testing, as necessary
  • Stay home (except to seek medical care)
  • Follow CDC Guidance – What to Do If I’m Sick
  • Follow the Self-Quarantine protocols
  • If you later receive a positive test result, resubmit the form Reporting COVID-19 Diagnosis/Symptoms
  • Do not return to campus until a Request to Return to Campus form is submitted and written approval is received. See Completion of Self-Quarantine.
  • If contacted by contact tracers, please cooperate with contact tracers to provide information regarding others with whom you have had close contact
  • If your illness impacts your ability to perform school work, contact your instructors or the Center for Students with Disabilities

University Response

The University of Houston COVID Response plan uses public health guidance and best practices aimed at fostering a culture of care for our community while taking steps to help prevent the spread of COVID-19 as the University of Houston gradually returns faculty, staff and students to the campus environment.

Graphic of UH's response begins with Self Reporting next is Contact Tracing next is Cleaning next is Protecting and lastly Prevention

Self Reporting

Students and employees must complete the Reporting COVID-19 Diagnosis/Symptoms form if they have symptoms, tested positive or been diagnosed with COVID-19. The submission of the form is received by the COVID-19 Response Coordinator.

Contact Tracing

UH’s Contact Tracing team begins the case investigation if the individual has been diagnosed by a physician or tested positive.  Members of the UH community identified as close contacts (those within six feet of the individual for longer than 15 minutes within the incubation period) through the contact tracing process who may have been exposed within the past 14 days will be notified as rapidly and sensitively as possible.  Members outside of the UH community identified as close contacts are referred to the local health department.

Clean

UH Facilities works with the Office of Emergency Management and UH Contact Tracing team to identify all spaces that may have been impacted.  Those areas are secured and entry is prohibited until the disinfection process is complete.  A disaster response contractor cleans the impacted areas in accordance with the most current Centers for Disease Control and Prevention (CDC) guidance (Cleaning and Disinfecting Your Facility (COVID-19).

Protect

If a person has tested positive or been diagnosed with COVID-19 or exhibits COVID-19 symptoms, then we ask the individual to follow the self-quarantine/self-isolation guidelines per the CDC.

Prevent

We prevent the spread of the disease by continuing best practices, such as frequent handwashing and centralized hand sanitizer stations distributed across campus, implementation of enhanced cleaning to frequently clean and sanitize high touch points like door handles, social distancing (also called physical distancing), and wearing masks.