COVID-19 Diagnosis / Symptoms - University of Houston
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COVID-19 Diagnosis / Symptoms

Employee and Supervisor

If an employee has tested positive or been diagnosed with COVID-19 or exhibits any  Coronavirus Symptoms (other than symptoms related to a pre-existing medical condition), the following steps should be taken by the employee and their supervisor:

Employee Steps

  If you have symptoms consistent with COVID-19, but do NOT have a positive test or a diagnosis:

  • If at work, go home immediately and avoid coming into close contact with anyone
  • Contact your supervisor as soon as possible to notify them
  • Contact your health care provider for diagnosis, treatment and/or COVID-19 testing, as necessary (If you are a BCBSTX HealthSelect participant, telehealth virtual visits are available to you at no cost) and follow advice from your health care provider
  • Visit the HR FML leave page and contact your HR benefits team to discuss your leave options – hrben@central.uh.edu
  • Continue to monitor your symptoms
  • If you undergo a test for COVID-19 and you test positive, notify your supervisor of this development and submit the Reporting COVID-19 Diagnosis form to report your positive test result and follow the protocols below for a positive test
  • You may return to campus:
    • If your symptoms are a result of a pre-existing medical condition; or
    • Your health care provider has advised that you have an alternative medical diagnosis that is unrelated to COVID-19 and are no longer contagious; or
    • If at least 24 hours has passed since last fever without the use of fever-reducing medications and improvement in symptoms; and, at least 10 days has passed since symptoms first appeared

If you receive a positive test result or are diagnosed with COVID-19 (regardless whether you have symptoms), you should:

  • If at work, go home immediately and avoid coming into close contact with anyone
  • Contact your supervisor as soon as possible to notify them
  • Complete the form  Reporting COVID-19 Diagnosis to report your positive test result or diagnosis
  • Consult your health care provider (If you are a BCBSTX HealthSelect participant,  telehealth virtual visits are available to you at no cost)
  • Visit the HR FML leave page and contact your HR benefits team to discuss your leave options – hrben@central.uh.edu
  • Follow CDC guidance on what to do if you are sick
  • Stay home (except to seek medical care)
  • Follow the  Self-Quarantine/Isolation protocols
  • Do not return to campus until written approval is received. See  Completion of Self-Quarantine/Isolation.
  • Cooperate with contact tracers to provide information regarding others with whom you have had close contact

Supervisor Steps

If the employee has symptoms consistent with COVID-19, but do NOT have a positive test or a diagnosis:

  • If the employee is at work when you are notified, make sure the employee is separated from others and immediately sent home
  • If the employee is at home, advise them to stay at home and follow the employee protocols above for an employee with symptoms consistent with COVID-19, but without a positive test or diagnosis
  • If the employee later notifies you that they have undergone a test for COVID-19 and received a positive result, advise them to submit the form  Reporting COVID-19 Diagnosis to report this positive test result
  • If you or any of your employees have questions, you may direct them to the COVID-19 Case Support Help Desk by calling 832-842-6843 or emailing  covid19coordinator@uh.edu 

If the employee has tested positive or been diagnosed with COVID-19, the supervisor should:

  • If the employee is at work when you are notified, make sure the employee is separated from others and immediately sent home
  • If the employee is at home, advise the employee to stay home and follow the employee protocols above for their situation; also, find out when the employee was last at work
  • Advise the employee to complete the form  Reporting COVID-19 Diagnosis to report this positive test result
  • Upon completion of the form, an automatic notification will be sent directly to Facilities/Construction Management. If applicable, the affected area will be cleaned per Facilities/Construction Management COVID-19 Cleaning Protocol.
  • Close off areas used by the infected employee, including common areas
  • Advise co-workers of a potential exposure (but do not identify the employee by name) and that contact tracers will work with the individual who tested positive to identify close contacts and notify them if they need to self-quarantine. Further advise that they do not need to take any specific action unless notified, but they should continue to monitor their health for the presence of any  Coronavirus Symptoms and follow the  Prevention and  Workplace Prevention practices.
  • In unique situations when it is clear that certain co-workers have been potentially exposed as a result of close contact for a prolonged period of time with the affected employee (as described in  Potential Exposure to Coronavirus), the supervisor may send those co-workers home and instruct them to complete the  Reporting Potential COVID-19 Exposure form and to follow the  Self-Quarantine/Isolation protocols.
  • Inform them that they will need to submit a  Request to Return to Campus form and be approved before they can return to campus as detailed in  Completion of Self-Quarantine/Isolation

If you or any of your employees have questions, you may direct them to the COVID-19 Case Support Help Desk by calling 832-842-6843 or emailing  covid19coordinator@uh.edu.


UH Students

Protocols for a Student with COVID-19 Diagnosis/Symptoms

If a student has tested positive or been diagnosed with COVID-19, or exhibits any Coronavirus Symptoms (other than symptoms related to a pre-existing medical condition), the following steps should be taken. These steps are necessary in order to protect the safety and wellbeing of all University community members and especially those residents staying on campus.

For Students Living on Campus

If Exhibiting Symptoms, but have not Tested Positive or Diagnosed with COVID-19:

  • Avoid coming into close contact with anyone
  • Contact your health care provider or the Student Health Center (713-743-4510) for diagnosis, treatment and/or COVID-19 testing, as necessary and follow their medical advice
  • The Student Health Center will provide  COVID-19 testing for students who become symptomatic or have been identified as exposed on the UH campus, AND are participating in on-campus face-to-face courses, living or working on campus.
  • Continue to monitor your symptoms
  • If you get tested and receive a positive test result, submit the form  Reporting COVID-19 Diagnosis and follow the protocols below for a positive test or diagnosis.
  • You may return to campus when:
    • Your symptoms are a result of a pre-existing medical condition; or
    • Your health care provider has advised that you have an alternative medical diagnosis that is unrelated to COVID-19 and are no longer contagious; or
    • At least 24 hours has passed since last fever without the use of fever-reducing medications and improvement in symptoms, and at least 10 days have passed since symptoms first appeared
  • If your illness impacts your ability to perform schoolwork, contact your instructors

If Tested Positive or Diagnosed with COVID-19 regardless of whether you have symptoms:

*Please provide the following information in your communication: your first and last name, student ID number, room and bed space booking number, best estimate of the time of exposure/ date and time of positive COVID-19 test result.

  • If you choose to stay on campus for self-isolation, you may be required to move to a designated space on campus for a length of time depending on CDC guidelines. This will assist in maintaining the health and wellbeing of all residents living on campus.
    • For safety purposes, residents will need to arrange for the transportation of their own belongings.
    • Services will be limited if you choose to stay on campus as you self-quarantine or isolate.
    • Student Housing and Residential Life (SHRL) staff will help coordinate services for you such as dining, mail/package delivery and garbage disposal. SHRL will provide instructions on hand washing closing as utilizing communal laundry units is not permitted while under self-quarantine or isolation.
    • Guests are not permitted. Residents may only leave their room to seek medical care and/or in the event of a building emergency
  • Follow CDC guidance on what to do if you are sick
  • Follow the  Self-Quarantine/Isolation protocols
  • Do not return to class in person or participate in on-campus activities until written approval is received. See  Completion of Self-Quarantine/Isolation
  • If contacted by contact tracers, please cooperate to provide information regarding others with whom you have had close contact
  • If your illness impacts your ability to perform school work, contact your instructors

For Students Living Off Campus

If Exhibiting Symptoms, but have not Tested Positive or Diagnosed with COVID-19:

  • If you are on campus when symptoms begin, go home immediately and avoid coming into close contact with anyone
  • If you are taking in person class or living or working on campus, contact Student Health Center or your health care provider for diagnosis, treatment and/or COVID-19 testing, as necessary; if you are not taking in person class or living or working on campus, please contact your health care provider for diagnosis, treatment, and/or COVID-19 testing. You may also contact the Student Health Center for a telehealth appointment.
  • The Student Health Center will provide  COVID-19 testing for students who become symptomatic or have been identified as exposed on the UH campus, AND are participating in on-campus face-to-face courses, living or working on campus.
  • If you get tested and receive a positive test result, submit the form  Reporting COVID-19 Diagnosis and follow the protocols below for a positive test or diagnosis.
  • You may return to campus:
    • If your symptoms are a result of a pre-existing medical condition; 
    • If your health care provider has advised that you have an alternative medical diagnosis that is unrelated to COVID-19 and are no longer contagious; or
    • If at least 24 hours has passed since last fever without the use of fever-reducing medications and improvement in symptoms, and at least 10 days has passed since symptoms first appeared
  • If your illness impacts your ability to perform schoolwork, contact your instructors

If Tested Positive or Diagnosed with COVID-19 (regardless of whether you have symptoms):

  • If on campus when symptoms begin or when you suspect or learn of a diagnosis of COVID-19, go home immediately and avoid coming into close contact with anyone
  • Complete the form  Reporting COVID-19 Diagnosis
  • If you are taking an in person class or living or working on campus, contact the Student Health Center or your health care provider for diagnosis, treatment and/or COVID-19 testing, as necessary; if you are not taking an in person class or living or working on campus, please contact your health care provider for diagnosis, treatment, and/or COVID-19 testing. You may also contact the Student Health Center for a telehealth appointment.
  • For students who are  not on campus or enrolled in face-to-face classes and have  not been identified as exposed by UH contact tracers, the UH Student Health Center providers are readily accessible to assist with resources and guidance on other testing options for students.
  • Stay home (except to seek medical care)
  • Follow CDC guidance on what to do if you are sick
  • Follow the  Self-Quarantine protocols
  • Do not return to campus until a  Request to Return to Campus form is submitted and written approval is received. See  Completion of Self-Quarantine.
  • If contacted by contact tracers, please cooperate with contact tracers to provide information regarding others with whom you have had close contact
  • If your illness impacts your ability to perform school work, contact your instructors

Vendors

When vendors come to campus to provide services/products, they are required to follow the same prevention protocols that UH has implemented for students and employees. In addition, UH vendors and its employees are required to provide services to UH in accordance with CDC guidelines and vendor protocols. The UH prevention protocols are set out below:

Vendor Steps

Health Self-Screening

Vendors must assess their health prior to coming to campus by doing the following: 

  • Take your temperature on each day that you come to campus prior to arrival. 
  • Conduct a self-assessment of your health/infection exposure on the day of any visit to campus and ask yourself, “Am I exhibiting any new symptoms (see below) related to COVID-19 that are not due to a pre-existing medical condition or a diagnosis of a medical condition unrelated to COVID-19?” Symptoms include: 
    • Fever (temperature greater than or equal to 100.0 degrees) or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Muscle or body aches
    • Headache
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea

If you have a fever or any of the above new symptoms and those symptoms are not related to a pre-existing medical condition or a diagnosis other than COVID-19, you may NOT come to the University of Houston campus or any University of Houston facility, unless you are coming to campus to be tested for COVID-19 at the Lone Star Circle of Care testing site.

Exposure Assessment 

Vendors must conduct an exposure assessment prior to coming to campus by doing the following:

Ask yourself:

  • Within the past 14 days, have you have had “close contact” with a person who is lab confirmed or diagnosed with COVID-19, and with respect to that person:
    • You were within 6 feet for a “prolonged period of time” (currently considered to be at least 15 minutes)?
    • You provided them care at home?
    • You had direct physical contact (touched, hugged, or kissed them)?
    • You shared eating or drinking utensils?
    • They sneezed, coughed, or somehow got respiratory droplets on you?
  • Within the past 14 days, have you have returned from international travel?

If the answer to any of the above questions is “yes,” you may NOT come to the University of Houston campus or any University of Houston facility, unless you are coming to campus to be tested for COVID-19 at the Lone Star Circle of Care testing site.

Additionally, if you test positive or are diagnosed with, COVID-19, you may NOT come to the University of Houston campus or any University of Houston facility until you have completed the appropriate isolation period per CDC guidelines.

Face Coverings 

Vendors are required to wear a face covering that covers their nose and mouth in indoor public areas, except where marked, even if you are alone and in outdoor spaces where six feet or more of physical distancing is difficult to reliably maintain. Physical distancing of six feet should be maintained when possible. The cloth face cover is not a substitute for social distancing and regular handwashing.

Hand Hygiene 

Good hand hygiene, including frequent hand washing and hand sanitizing, should be followed by vendors before and during visits to the University of Houston campus. 

Reporting Positive COVID-19 Cases  

If you or any of your employees test positive or are diagnosed with COVID-19 within fourteen days of being in a University building, the vendor must immediately notify their University of Houston contact who will notify the UH COVID-19 Response Coordinator. The University of Houston contact will work directly with the vendor to complete the Contractor/Vendor Reporting Form for an Individual Diagnoses or Testing Positive with COVID-19. If additional questions arise, the vendor may contact the UH COVID-19 Response Coordinator at covid19coordinator@uh.edu.  


Visitors

At this time, visitors are not encouraged to come to our campus. If visitors do come to campus, UH requires that they follow the same prevention protocols that UH has implemented for students and employees. The prevention protocols are set out below:

Visitor Steps

Health Self-Screening

Visitors must assess their health prior to coming to campus by doing the following:

  • Take your temperature on the day that you come to campus prior to arrival.
  • Conduct a self-assessment of your health/infection exposure on the day of any visit to campus and ask yourself, “Am I exhibiting any new symptoms (see below) related to COVID-19 that are not due to a pre-existing medical condition or a diagnosis of a medical condition unrelated to COVID-19?” Symptoms include:
    • Fever (temperature greater than or equal to 100.0 degrees) or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Muscle or body aches
    • Headache
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea

If you have a fever or any of the above new symptoms and those symptoms are not related to a pre-existing medical condition or a diagnosis other than COVID-19, you may NOT come to the University of Houston campus or any University of Houston facility, unless you are coming to campus to be tested for COVID-19 at the Lone Star Circle of Care testing site.

Exposure Assessment

Visitors must conduct an exposure assessment prior to coming to campus by doing the following:

Ask yourself:

  • Within the past 14 days, have you have had “close contact” with a person who is lab confirmed or diagnosed with COVID-19, and with respect to that person:
    • You were within 6 feet for a “prolonged period of time” (currently considered to be at least 15 minutes)?
    • You provided them care at home?
    • You had direct physical contact (touched, hugged, or kissed them)?
    • You shared eating or drinking utensils?
    • They sneezed, coughed, or somehow got respiratory droplets on you?
  • Within the past 14 days, have you have returned from international travel?

If the answer to any of the above questions is “yes,” you may NOT come to the University of Houston campus or any University of Houston facility, unless you are coming to campus to be tested for COVID-19 at the Lone Star Circle of Care testing site.

Additionally, if you test positive or are diagnosed with, COVID-19, you may NOT come to the University of Houston campus or any University of Houston facility until you have completed the appropriate isolation period per CDC guidelines.

Face Coverings

Visitors are required to wear a face covering that covers their nose and mouth in indoor public areas, except where marked, even if you are alone, and in outdoor spaces where six feet or more of physical distancing is difficult to reliably maintain. Physical distancing of six feet should be maintained when possible. The cloth face cover is not a substitute for social distancing and regular handwashing.

Hand Hygiene

Good hand hygiene, including frequent hand washing and hand sanitizing, should be followed by visitors before and during visits to the University of Houston campus.

Reporting Positive COVID-19 Cases

If you test positive or are diagnosed with COVID-19 within fourteen days of being in a University building, please immediately notify your University sponsor or event coordinator, or if uncertain, the UH Covid-19 Response Coordinator at covid19coordinator@uh.edu.


University Response

The University of Houston COVID Response plan uses public health guidance and best practices aimed at fostering a culture of care for our community while taking steps to help prevent the spread of COVID-19 as the University of Houston gradually returns faculty, staff and students to the campus environment.

Graphic of UH's response begins with Self Reporting next is Contact Tracing next is Cleaning next is Protecting and lastly Prevention

Self Reporting

Students and employees must complete the Reporting COVID-19 Diagnosis form if they have symptoms, tested positive or been diagnosed with COVID-19. The submission of the form is received by the COVID-19 Response Coordinator.

Contact Tracing

UH’s Contact Tracing team begins the case investigation if the individual has been diagnosed by a physician or tested positive.  Members of the UH community identified as close contacts (those within six feet of the individual for longer than 15 minutes within the incubation period) through the contact tracing process who may have been exposed within the past 14 days will be notified as rapidly and sensitively as possible.  Members outside of the UH community identified as close contacts are referred to the local health department.

Clean

UH Facilities works with the Office of Emergency Management and UH Contact Tracing team to identify all spaces that may have been impacted.  Those areas are secured and entry is prohibited until the disinfection process is complete.  A disaster response contractor cleans the impacted areas in accordance with the most current Centers for Disease Control and Prevention (CDC) guidance (Cleaning and Disinfecting Your Facility (COVID-19)).

Protect

If a person has tested positive or been diagnosed with COVID-19 or exhibits COVID-19 symptoms, then we ask the individual to follow the guidance in the  COVID-19 Diagnosis/Symptoms Protocols.

Prevent

We prevent the spread of the disease by continuing best practices, such as frequent handwashing and centralized hand sanitizer stations distributed across campus, implementation of enhanced cleaning to frequently clean and sanitize high touch points like door handles, social distancing (also called physical distancing), and wearing masks.



Teach Remotely

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