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Office of Scholarships and Financial Aid

To mitigate the risk of COVID-19 and to practice social distancing, Welcome Center financial aid staff will be offering limited services in-person by appointment only starting August 17. Our Call Center is still open to assist students Monday to Friday, 9 a.m. to 5 p.m. You can reach a financial aid representative at (713)-743-1010, option 5.

If you are a student who has a Cougarnet account, you can schedule a virtual advising appointment by logging into your Navigate account. If you are a prospective student who does not have a Cougarnet account, you can call us (713-743-1010, option #5) to schedule an appointment.

We will also be available through email at When calling or emailing, be sure to include or have your UH ID ready. For information on how to upload requested documents to your To Do List items, please visit

The Office of Scholarships and Financial Aid provides financial assistance to students through grants, loans, scholarships and employment.

Scholarships and Financial Aid Location and Hours
University of Houston Welcome Center
4400 University Drive
Houston, TX 77204-2010
Monday - Thursday: Closed to the public until further notice
Friday: Closed to the public until further notice
Saturday and Sunday: Closed

Secure Document Upload
To safely and conveniently transmit requested student documents to the Office of Scholarships and Financial Aid, please visit It is the preferred method to submit documentation to the Office of Scholarships and Financial Aid. Please do not use email to send personally identifiable information.

Scholarship Check Mailing Address
University of Houston
Attn: Scholarships and Financial Aid
P.O. Box 1426
Houston, TX 77251-1426

Mailing Address for Documents
Office of Scholarships and Financial Aid
University of Houston
5000 Gulf Freeway, ERP 2, Room 224
Houston, TX 77204-2010

Contact Information
Financial Aid Phone: (713) 743-1010, option 5
Fax: (713) 743-9098

Areas of Responsibility

Office Staff

Executive Director
Briget A. Jans, M.S., J.D.

Director, Scholarships Services and Financial Aid Operations
Scott Moore

Director, Information Technology
Lety Gallegos

Assistant Director, Financial Aid Advising
Carl Gordon

Assistant Director, Self-Help Programs
Joshua Trevino

Assistant Director, Federal Processing
Frank Gomez

Assistant Director, Compliance
Salomon Medina

Assistant Director, Scholarships, State Grants, and Donor Relations
Chandra Gonzalez

Assistant Director, College of Medicine 
Justin Zieman

Administrative Assistant
Irma Ferriz