Dennis Reynolds, a prolific researcher and sought-after speaker on global service management issues, will become the next dean of the University of Houston Conrad N. Hilton College of Hotel and Restaurant Management.
He’ll begin his duties on July 1, pending approval by the UH System Board of Regents.
Reynolds follows longtime dean John Bowen, who is retiring after 12 years to rejoin the faculty.
“My primary goal as dean will be to extend the global reach and reputation of Hilton College,” Reynolds said. “I hope to see us enhance our graduate education programs, while maximizing the undergraduate experience, including innovative educational platforms that prepare our graduates to be successful leaders in the global hospitality industry.”
Reynolds comes to UH from Washington State University School of Hospitality Business Management where he is the Ivar Haglund Endowed Professor of Hospitality Management. He also directs the school’s Wine Business Management Program.
A former J. Thomas Clark Professor of Entrepreneurship at Cornell University School of Hotel Administration, Reynolds also is a two-time graduate of that program, earning both his doctorate and Master of Professional Studies there. His undergraduate work in hotel, restaurant and institutional management is from Golden Gate University.
Reynolds industry experience includes time as an operations analyst for Food & Beverage Investigations, a regional operations manager at SODEXO USA and vice president and general manager of North American operations for Nutrition Management Services.
For more information on the UH Conrad N. Hilton College of Hotel and Restaurant Management, visit http://www.uh.edu/hilton-college/