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University Information Technology Policies & Guidelines Best Practices Resources Maintenance
University Information Technology Policies & Guidelines Best Practices Resources Maintenance-
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Policies and Guidelines
Departmental IT Best Practices - Resource Maintenance
Last Updated: April 15, 2011
Reviewed: January 11, 2010
Reviewed: January 11, 2010
- Who does it apply to?
- Departmental Management
- Why is it important?
- To maximize individual and departmental use of computer resources while minimizing disruptions to other campus organizations.
Practices
Connecting to the University Network
- What is it?
- Following established university guidelines for the use of network resources.
- WHAT NEEDS TO BE DONE:
- Follow guidelines to obtain approval and connect to the university network.
References:
Performing Computer Maintenance
- What is it?
- Maintaining efficient operation of hardware.
- WHAT NEEDS TO BE DONE:
- Regularly perform maintenance on each workstation.
References:
- IT Support Standards: "Data Backup and Recovery"
- IT Reference Guide: "Backup and Disaster Recovery"
- UH IT Cyber Security Guidelines
- IT Support Standards: "Data Security"
- IT Support Standards: "Password Use and Computer Account Security"
- IT Support Standards: "Physical Security"
- IT Support Standards: "Software Installations and Upgrades"
- IT Support Standards: "Spam and Spoofing"
Updating Software
- What is it?
- Installing current software and patches promotes efficiency and minimizes security vulnerabilities.
- WHAT NEEDS TO BE DONE:
- Develop a strategy for applying updates and patches.
References:
- MAPP 10.03.01: "User
Guidelines and Responsibilities"
(addresses physical updates, not software updates) - MAPP 10.03.02: "Computer Security"
- Microsoft Windows and McAfee VirusScan Checkup
- Government Code, Chapter 2054, "Information Resources, General Provisions"
- IT Support Standards: "Software Installation and Upgrades"
- IT Reference Guide, Logical Security; C. Data and Software Availability
- UH IT Cyber Security Guidelines