- 93%of our students have jobs upon graduation
- 54countries represent our student body, making us the most diverse hospitality program in the world
- 931 undergraduate students
- 82MS and Executive Master's students
- 41MS in Global Hospitality Business students
- 15Ph.D. in Hospitality Administration students
- $1,000,000 in merit-based scholarships (almost) were awarded last year
- 7,951alumni work in hospitality leadership positions in more than 50 countries around the world
HOSPITALITY MEANS BUSINESS!
Our name says “Hotel and Restaurant” but we are so much more! We are a
Dr. Juan M. Madera and coauthor Stefanie K. Johnson have had their article on sexual harassment in the restaurant industry published in the Harvard Business Review. Titled “Sexual Harassment is Pervasive in the Restaurant Industry. Here’s What Needs to Change,” this article studies the insidious routine harassment of service workers by managers, coworkers and customers.
Doctoral candidate Xingyu "Maxime" Wang has published his second paper. Along with coauthors Drs. Priyanko Guchait and Juan M. Madera, the article titled “Impact of error management culture on organizational performance, management team performance, and creativity in the hospitality industry” was published in the International Journal of Hospitality & Tourism Administration. The purpose of this study was to examine how organizational error management culture impacts organizational performance, management-team performance and creativity in the hospitality industry. The researchers also examined the mediating effect of management-team learning behavior between error management culture and outcomes.
Doctoral candidate Amanda Belarmino has had her third peer-review paper accepted for publication. Along with coauthor Dr. Yoon Koh, the article titled “How E-WOM Motivations Vary by Hotel Review Website" will be published in the International Journal of Contemporary Hospitality Management. Based on equity theory, their study investigates if guests write on different review websites because of different internal motivations. It also examines the moderating effect of service – exceeds, neutral, negative, and service recovery – on the relationship between motivations and type of website to write reviews. Prior research on this subject typically examined one website or aggregated results from multiple websites, ignoring website specific differences. Their findings can help hoteliers to understand why initiatives to promote reviews on certain websites may be unsuccessful.