Freshman FAQs

What should I bring?
Where can I park?
How do I get to campus?
How do I know where to go on campus?
Where do students stay overnight?
Why am I required to stay overnight? What if I live across the street and/or I'm not planning to live on campus?
Where do guests stay?
What are the fees and deadlines?
What if I need special accommodations?
How do I make payment for a conference?
How do I cancel or reschedule a conference?
How do I add a guest?
Is there a fee for guests?
Can I bring my friend/sibling/family member with me to NSO?

What should I bring?

See the What to Expect page for a list of recommended and optional items to bring to your NSO.

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Where can I park?

You have a complimentary/free parking option:
You and your guests attending the conference may park at no cost in Lots A and C of Entrance 20, at Spur 5 and University Drive, and in Lot 4A, at Calhoun Road and Wheeler Avenue, with the parking permit found here.  Please print the permit and display it on your automobile’s dashboard.

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How do I get to campus?

Houston is served by two major airports. Hobby Airport is approximately 20 miles closer ($23 by cab) to the University of Houston than is the George Bush Intercontinental Airport. If you are traveling by car from I-45 North, take the Texas Spur 5 exit. Turn right on University Drive. From I-45 South, take the Elgin/Cullen/Lockwood exit. Turn left on Elgin and left at the second light. Turn right on University Drive. Keep straight to Entrance 1 at Calhoun Road.

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How do I know where to go on campus?

O-Team Leaders will be available to guide you around campus during your time at New Student Conference. Maps are available online if you would like to look at one before you come.

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Where do students stay overnight?

All students attending NSO are required to stay overnight and will spend the evening in the Cougar Village Residence Hall. Linens are NOT provided, and you will need to bring your own blankets and comforts from home.

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Why am I required to stay overnight? What if I live across the street and/or I'm not planning to live on campus?

Yes, all students attending NSO must spend the night at orientation. The overnight portion of the program has been specifically designed to allow you a chance to become familiar with the campus and to meet your peers. Through various planned academic and social activities, you will experience a taste of college, and the overnight stay will ensure that you are on time for the second day's early start.

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Where do guests stay?

We are unable to offer housing to your family members and guests. Guests accompanying you can take advantage of the Hilton Hotel on campus for overnight accommodations or make reservations at any of the surrounding hotels in the area. For more information about the Hilton University of Houston Hotel on campus, please visit the Hilton Reservation Page and look for the Group Name: New Student and Transfer Student Orientation and Group Code: NSO.

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What are the fees and deadlines?

Fees are all-inclusive and non-refundable. Payment made for NSO is due before you can view and select a conference date through the myUH portal. The fee to attend NSO is $120. Click here for deadlines to sign up for an NSO.

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What if I need special accommodations?

Accessible rooms are available for students with disabilities. Please use the Accommodations section of your NSO registration page to let us know how we can make your stay as comfortable as possible. The University is proud of its nearly barrier-free campus and its numerous support services for students who have a temporary or permanent health impairment, physical limitations, psychiatric disorders or learning disabilities. If you will need assistance during the conference or need to request an accessible room for your overnight stay, please call the Center for Students with DisABILITIES at least one week prior to your conference date at 713-743-5400 (voice) or 713-749-1527 (TTY).

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How do I make payment for a conference?

Use these step-by-step instructions to log in to your myUH self-service portal to complete the payment process.

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How do I cancel or reschedule a conference?

Follow these step-by-step instructions to log in to your myUH self-service portal to manage your conference schedule.

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How do I add a guest?

You should register your guests online when then you sign up for your NSO. You can log in to your myUH self-service account, navigate to your registration page, make changes and then click the Updates button at the bottom of the page OR you can simply let the staff know at Check-In that a guest is with you.

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Is there a fee for guests?

Yes, there is a $30 fee for guests. The fee will be added to your tuition and fee bill only after we have checked in all of your guests on the date of your NSO. Only guests who actually attend are billed.

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Can I bring my friend/sibling/family member with me to NSO?

Parents and guardians are welcome at all conferences and, if attending, will follow a separate schedule of events. Because of the nature of the program, it is not appropriate for anyone except parents/guardians or spouses to attend as a guest. Friends or siblings are not allowed to accompany you.  The exception would be an older sibling who is acting in a guardian capacity; however, in this case, the sibling would attend the Family Member Orientation and would not be with you during any time parents and students are not ordinarily together.

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