FAQs and Tutorials

How do I make a payment?
How do I cancel or reschedule?
How do I add a guest?
How do I get to the University of Houston?
How do I know where to go on campus?
Where can I park during conferences?
Do I have to take the Math Placement Exam?
What do I need to know about transfer credit?
Accessibility
Guest Housing
Fees and Deadline
Tests and Placement
Development Education
Credit by Exam
Special Needs

How do I make a payment?

Do you know how to make payment for a conference? Use these step-by-step instructions to log in to your myUH self-service account and complete the payment process.

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How do I cancel or reschedule?

Do you need to cancel or reschedule a conference? Follow these step-by-step instructions to log in to your myUH self-service account and manage your conference schedule.

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How do I add a guest?

If you are attending a New Student Conference must register their guests online when then they sign up for a conference. You can log into your myUH self-service account, navigate to your registration page, make changes and then click the Updates button at the bottom of the page.

Parents and guardians are welcome at all conferences and, if attending, will follow a separate schedule of events. Because of the nature of the program, it is not appropriate for anyone except parents/guardians or spouses to attend as a guest. Friends or siblings are not allowed to accompany students.  The exception would be an older sibling who is acting in a guardian capacity; however, in this case the sibling would attend Family Member Orientation and would not be with the student during any time parents and students are not ordinarily together.

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How do I get to the University of Houston?

Houston is served by two major airports. Hobby Airport is approximately 20 miles closer ($23 by cab) to the University of Houston than is the George Bush Intercontinental Airport. If you are traveling by car from I-45 North, take the Texas Spur 5 exit. Turn right on University Drive. From I-45 South, take the Elgin/Cullen/Lockwood exit. Turn left on Elgin and left at the second light. Turn right on University Drive. Keep straight to Entrance 1 at Calhoun Road.

Conference check-in is located on the second floor of the Conrad N. Hilton Hotel.

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How do I know where to go on campus?

O-Team Leaders will be available to guide you around campus during your time at New Student Conference. Maps are available online if you would like to look at one before you come.

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Where can I park during conferences?

You have a complimentary/free parking option:
Students and guests attending the conference may park at no cost in lots A&C of entrance 20, at Spur 5 and University Drive, and in lot 4A, at Calhoun Road and Wheeler Street, with the parking permit found here. Please print the permit and display it on your automobile’s dashboard.

Non-complimentary parking options include:
Park in the UH parking garage (located at Entrance 1 at the intersection of Calhoun Road and University Drive); the first half hour is free and then an hourly rate is applied.

Stop by the Visitor Information Booth (located at Entrance 1) and purchase a daily parking permit valid in student surface lots. The cost of the daily permit is $3.

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Do I have to take the Math Placement Exam?

Yes, this exam is required prior to attending a New Student Conference, even if you already have credit for a math course. You will not be able to enroll in math- or science-related courses without a score on file. Having a score on file will fulfill the math placement requirement. After taking the exam, if you have questions about your Math Placement Exam or which math course you should take, you will consult your major advisor during your New Student Conference for more details.

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What do I need to know about transfer credit?

Transfer credit will be evaluated before your ART date. You will be able to register for classes at ART based on your transfer credit.

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Accessibility

Accessible rooms are available for students or guests who have disabilities. Please call Chris Miller at 713-743-6062 for more information.

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Guest Housing

We are not able to offer housing to our family members and guests. Guests accompanying students can take advantage of the Hilton University of Houston Hotel on campus for overnight accommodations or make reservations at any of the surrounding hotels in the area. For more information about the Hilton University of Houston Hotel on campus, please visit the Hilton Reservation Page and look for the Group Name: New Student and Transfer Student Orientation and Group Code: NSO.

Local hotels are able to provide discounts to UH visitors. Please visit the University of Houston Travel portal for a list of participating hotels.

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Fees and Deadline

Fees are non-refundable. All fees will be added to your student fee bill in your myUH self-service account. Any changes to your reservations must be done through email to orientation@uh.edu.

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Tests and Placement

You may be required to fulfill two separate testing requirements before you can register for a conference.

  • Texas Success Initiative (TSI): Learn how to pass this requirement.  If you need to complete this requirement you will have a hold on your account that says TSI.
  • Math Placement Exam: Learn how to pass this requirement. TSI Exemption does not exempt you from the Math Placement Exam.

Log in to the myUH self-service account to check your status.

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Developmental Education

Students who score below the minimum passing level on one or more sections of the initial assessment test are required to enroll in appropriate developmental education course(s) as assigned by an advisor in the UScholars Division. You will meet with your advisor at your New Student Conference.

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Credit by Exam

If you can receive credit at UH for courses you took in high school, you definitely want to know before you arrive at your conference and begin enrolling for classes. Learn more about Credit by Exam or contact University Testing Services for more information.

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Special Needs

The University is proud of its nearly barrier-free campus and its numerous support services for students who have temporary or permanent health impairment, physical limitations, psychiatric disorders or learning disabilities. If you will need assistance during the conference or need to request an accessible room for your overnight stay, please call the Center for Students with DisABILITIES at least one week prior to your conference date at 713-743-5400 (voice) or 713-749-1527 (TTY).

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