Who should attend: This course is open to leader-level employees. (supervisors, managers, etc).

Prerequisites: None

How long: 5 hours divided into two sessions of 2 ½ hours each over the course of two days.

PLEASE NOTE: You must enroll separately for Part II held on 12.03.09

The essence of being an effective leader lies in establishing good interpersonal work relationships and having the ability to spark action in others. During this course, leaders learn the importance of meeting both personal and practical needs, plus a set of basic, proven Interaction Guidelines and underlying Key Principles.

Following this course, participants will be better able to:

• Multiply effectiveness by motivating teams and helping people to be more effective.
• Accomplish more interactions in less time, while enhancing interpersonal relationships.
• Help others enhance their performance by providing effective feedback.

Please note: This course is a foundation course for some of the other courses offered by Human Resources. While it is not a formal prerequisite, many of the principles introduced in this course will be revisited in subsequent classes

For questions, please contact HR Sr. Trainer Cari Baugh at 713.743.3647.

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