Program
Philosophy
University of Houston’s Performance
Review Philosophy:
Each staff member is an
integral component in the
success of achieving the
stated goals of the
University of Houston and to
our principles of “Inspiring
Excellence.” Staff deliver
success through their
competencies: professional
expertise, innovation,
communication and cultural
awareness. Continued success
requires effective and
interactive performance
dialogues between staff and
supervisors that identify
goals, initiatives,
professional development,
results, accountability and
mutual respect.
With this in mind the
University of Houston
implemented the Performance
Communication and
Development Program. This
strategic approach to
performance management
focuses the staff member and
supervisor on having regular
dialogues linking
performance expectations,
feedback and coaching in
alignment with the
organization’s strategic
principles and imperatives.
Two important advantages of
this program are the choice
of formats and supervisor
training. The choice of
formats provides supervisors
and staff with options that
will result in better
coaching conversations for
both. These conversations
motivate and build buy-in
are best accomplished by a
format choice that works for
particular set of
circumstances. This stresses
that the value of a
performance review is not in
the format but in aligning
organization objectives with
the staff member's
achievement, recognition,
and professional
development.
The other advantage of this
format is training for all
supervisors. Training for
supervisors focuses on
overcoming problems that
derail performance,
structuring performance
discussions to optimize
buy-in, linking coaching and
feedback to the
communication process,
ensuring performance
dialogues include
exploration of professional
and career development.
With the Performance
Communication and
Development Program in
place, each of us can
provide
objectives/initiatives as a
basis for performance
communications and
development, improve
dialogue between staff
members and supervisors,
advance professional/career
development and provide a
choice of formats to address
a variety of situations.
Ultimately, we all can
contribute to attracting and
keeping a high performing
and engaged staff.
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